Emergency call systems needn’t be invasive, expensive or cause major disruption to residents or the organisation having them installed.

Our CareCall Wireless System offers a flexible, efficient alternative to traditional hardwired systems with many benefits.

What is CareCall Wireless?

As a specialist emergency call system CareCall Wireless is designed for environments where cabling is challenging or even in some cases impossible to install without large expense. The wireless setup allows the system to be retrofitted easily, making it ideal for large or small facilities, independent living settings, and sites like retirement villages with expansive layouts.

CareCall Wireless uses Inovonics’ robust backbone technology, CareCall Wireless operates in the license free bands of 915 to 928MHz frequency in Australia and 921 to 928MHz frequency in New Zealand. This is not the normal home Wi-Fi system, with the peaks and troughs of everyday usage. The versatility of the system enables it to be integrated seamlessly with other solutions, including CareCall4 via CareCall EDGE, for streamlined reporting and platform functionality.

Key Features Snapshot

Our CareCall Wireless system boasts a range of features to enhance reliability, ease of use, and integration including:

  • Device Monitoring: regular communication checks on each device for integrity.
  • Three-Push Call Escalation: quick escalation based on the urgency of the call.
  • Location Tracking: portable pendants can integrate with floorplan location services to quickly locate individuals in need.
  • Reassurance Backlighting: configurable backlighting options for peace of mind.
  • Battery Alerts: low battery alerts are sent to staff or maintenance for proactive management.
  • Reliable Transmission: spread spectrum burst technology provides strong, long-range signals.

Why choose CareCall Wireless?

Well it’s easy. Easy installation, easy to maintain and easy on the mind because of it’s stability as a long life solution.

Ease of Installation and Retrofit Capabilities

CareCall Wireless can be quickly installed, even in existing facilities, without the need for disruptive cabling. The system has options to operate entirely on battery or can be powered by a hardwired connection, making it flexible enough to fit any infrastructure. For settings like independent living communities this flexibility can mean significant savings where wiring individual units is costly and labour-intensive.

It is also quick to install. For example, work onsite for a large facility with 100 beds could be completed within a couple of weeks – half the time of the hardwired alternatives which helps in minimising budgets and disruption to residents and staff.

Low Maintenance and High Durability

Minimal maintenance requirements ensure routine system checks are straightforward and low-cost. Annual reviews of signal strength can assist in identifying and addressing any minor adjustments. The system’s components, including repeaters, are backed by internal batteries for continued operation including during power outages.  In one instance repeaters lasted 30 days on battery power alone before a low-battery warning appeared – giving peace of mind and highlighting durability for ease of business continuity.

Stability and Lifespan

With a two-year warranty and low replacement rates, CareCall Wireless devices offer an impressive lifespan, even under frequent use. Technicians report minimal need for repairs or service calls, reflecting the system’s robustness and stability. This durability and low-maintenance design translate to reduced costs over time, making it a sound investment for facilities that prioritise reliability.

Who should be using CareCall Wireless?

This system is an ideal solution for any care organisation wanting an economical but robust medical alert system.

This system is particularly useful for:

  • Rural Facilities: With long-range transmission capabilities available and being suitable for retrofit into older buildings this system is an easy, cost-effective retrofit system that delivers a modern and effective solution.
  • Retirement and Independent Living Communities: Ideal for expansive settings where hardwired cabling isn’t feasible.
  • Disability Centres: Supports facilities under schemes like Australia’s National Disability Insurance Scheme (NDIS), where residents rely on rapid response systems.
  • Organisations Seeking Cost-Effective Upgrades: For sites needing a system refresh but facing budget constraints, CareCall Wireless provides a modern solution without the high costs and intensive and intrusive labour of rewiring.

CareCall Wireless represents a reliable, economical alternative to hardwired emergency call systems. Its innovative design allows for quick installation, reduced maintenance, and long-term durability—qualities that make it ideal for a variety of care environments. For facilities looking to modernize their systems or expand into challenging layouts, CareCall Wireless offers a future-ready solution that can adapt and scale to meet your needs.