Falls in aged care facilities can happen in seconds, but their consequences can last a lifetime. With New Zealand’s ageing population growing rapidly, retirement village operators and clinical staff need smarter, more proactive solutions to protect residents while optimising care delivery.
The integration of CareCall EDGE by Miracle Electronics with the Elsi® Smart Floor system by Maricare Oy represents a breakthrough in fall detection and prevention technology. This powerful combination offers retirement village operators and clinical staff an invisible, intelligent monitoring solution that’s already protecting residents across more than 4,000 assisted living apartments globally.
Overview of Advanced Fall Detection Technology
The Elsi® Smart Floor system utilises capacitive sensing hardware and advanced software to track human movement patterns beneath residents’ feet, detecting falls before they become serious incidents. Meanwhile, CareCall EDGE serves as the intelligent management platform, bringing together multiple facility systems to deliver appropriate alerts to the right caregivers at precisely the right moment.
Since 2005, MariCare Oy has led sensor floor innovation, with their technology now spanning healthcare and security industries worldwide. “The combination of invisible monitoring with intelligent alert management represents the future of aged care safety,” notes industry research from Active Healthcare, which demonstrates how these systems optimise nursing workloads and improve night shift efficiency.
In New Zealand’s context, where aged care facilities face increasing pressure to deliver quality outcomes with limited resources, this technology offers a practical solution. Statistics show that one in three people over 65 experience falls annually, making proactive detection systems essential for maintaining resident wellbeing.
Key Benefits for Retirement Villages and Clinical Staff
- Enhanced Safety Through Invisible Monitoring: The Elsi® Smart Floor installs like traditional flooring, providing complete invisibility, crucial for residents with memory disorders or mental health conditions who might be distressed by visible monitoring equipment. This approach reduces anxiety while maintaining comprehensive safety coverage.
- Reduced False Alarms and Improved Response Times: The pressure-sensitive flooring system is linked to electronic alarms via CareCall EDGE, which are delivered to designated mobile devices. As soon as a suspected patient incident occurs, care professionals are notified via alarms delivered directly to them. This notification allows them to respond sooner to critical health conditions like cardiac arrests or falling incidents, saving time and avoiding delayed response. CareCall EDGE’s customisable dashboards ensure alerts reach the appropriate staff members instantly.
- Cost-Effective Resource Management: Facilities using this integrated system report significant improvements in staffing efficiency, particularly during night shifts when fewer staff must monitor larger areas. The technology enables strategic resource allocation while maintaining high safety standards.
- Seamless Integration Capabilities: Both new constructions and existing facilities during renovation can accommodate the system, making it accessible for diverse aged care environments across New Zealand.
Common Challenges and Misconceptions
- Privacy Concerns: Some operators worry about resident privacy with monitoring systems.
The solution lies in choosing invisible, non-intrusive technology like Elsi® Smart Floor, which monitors movement patterns without cameras or wearable devices, maintaining dignity while ensuring safety. - Technology Complexity: Staff may fear complicated systems requiring extensive training. CareCall EDGE addresses this through intuitive interfaces and automated processes that integrate naturally into existing workflows, requiring minimal additional training.
- Installation Disruption: Concerns about major facility disruptions during installation are common. However, Elsi® Smart Floor can be installed during routine maintenance or renovation periods, minimising operational impact while maximising safety benefits.
Practical Implementation Steps
- Assess Current Fall Risk Areas: Conduct a comprehensive facility audit identifying high-risk zones like bathrooms, bedrooms, and corridors. Use existing incident reports to prioritise installation areas and establish baseline metrics for improvement measurement.
- Plan Phased Installation: Begin with highest-risk areas, gradually expanding coverage. Create installation schedules that minimise resident disruption while maximising immediate safety benefits through strategic zone selection.
- Integrate Staff Training Programs: Develop comprehensive training modules covering system operation, alert interpretation, and response protocols. Establish clear communication channels and response hierarchies to ensure efficient emergency management.
- Monitor and Optimise Performance: Track key metrics including response times, false alarm rates, and incident reduction percentages. Regular system reviews ensure optimal performance and identify opportunities for further safety improvements.
Future Outlook for Aged Care Technology
Over the next 2-5 years, New Zealand’s aged care sector will likely see increased adoption of integrated monitoring systems as operators recognise their value in managing growing resident populations with limited staff resources.
Globally, the trend towards invisible, dignity-preserving monitoring solutions aligns with New Zealand’s focus on person-centred care approaches. However, regulatory frameworks and funding models may evolve, creating both opportunities and uncertainties for technology adoption in smaller facilities.
The integration of systems like CareCall EDGE with various monitoring devices suggests a future where comprehensive facility management platforms become standard, though implementation timelines will vary based on individual facility resources and priorities.
Conclusion and Next Steps
- Invisible monitoring technology offers superior resident dignity while maintaining comprehensive safety coverage
• Integrated systems reduce false alarms and improve emergency response efficiency significantly - Installation feasibility exists for both new and existing facilities during renovation periods
- Staff training and phased implementation ensure smooth technology adoption with minimal disruption
Begin by evaluating your current fall detection methods and identifying areas where invisible monitoring could enhance resident safety. Consider consulting with technology providers about pilot programs or demonstration installations to assess system benefits for your specific facility needs.
How might invisible fall detection technology transform your residents’ sense of independence while improving their safety? What challenges does your facility currently face in balancing comprehensive monitoring with resident dignity?
For more information get in touch with our team at Miracle Electronics. New Zealand 0800 80 64 72 / Australia 1800 80 64 72

