Premium Design. Proven Care Delivery.
CareCall™ PRO Series
CareCall™ PRO blends into your environment to help create more comfortable resident spaces, support responsive staff workflows and protect your investment as care needs evolve.
Care Should Feel Personal, Not Clinical
The spaces where care happens shape how residents, patients and families feel. Developed following extensive market research, CareCall™ PRO pairs a contemporary, timeless look with dependable care communications, helping providers create welcoming, residential-style environments without compromising confidence in the care behind them.
Designed for Dignity
Thoughtful details help care technology sit comfortably within everyday living spaces, so residents can feel at home while knowing help is close at hand.
Comfort in Every Setting
A refined design complements modern healthcare interiors and premium electrical ranges, supporting a warm, cohesive experience for residents and visitors.
Confidence That Lasts
Research-informed styling balances a modern appearance with lasting appeal, giving care providers a considered choice for today’s spaces and tomorrow’s needs.
Faster Responses. Better Care Experiences.
Every resident call is a moment that matters. CareCall™ PRO supports timely assistance, clearer communication and better workflow visibility, helping staff act with confidence and residents feel heard. The figures below are placeholders for verified site results.
%
Modernise with Confidence
Protect Your Investment
Bring a contemporary look to care spaces while retaining the value of your existing CareCall™ system.
Compatible with Series 4
CareCall™ PRO works with CareCall™ 4, giving existing sites a practical path to modernisation.
Keep Existing Accessories
Continue using compatible CareCall™ accessories as you refresh call points across your facility.
Less Disruption, Lower Risk
Reuse existing infrastructure and cabling to simplify upgrades, limit installation disruption and help manage costs.
Designed for Everyday Care
Details That Make a Difference
Faster Maintenance
Protected circuit identification helps technicians identify components during servicing, supporting more efficient upkeep.
Simpler Installation
Pre-fitted screws reduce preparation on site, helping installers fit call points with less handling.
Flexible Finishes
Replaceable skins make it easier to refresh the appearance of care spaces without replacing the entire call point.
Built for Busy Spaces
IK08 impact resistance helps call points withstand the demands of everyday healthcare environments.
Less Downtime
Service-friendly details help maintenance teams return call points to use with minimal interruption to care routines.
A Lasting Fit
Durable construction and adaptable finishes help the system stay suited to changing interiors and care needs.
Ready for the Future of Care
Every CareCall™ PRO call point is compatible with CareCall™ RTLS room-level location capability. That gives providers a foundation for greater location awareness as their needs evolve, without treating today’s upgrade as a final step.
Room-level location information can support smarter workflows and clearer operational visibility, helping teams understand where assistance is needed and coordinate a more informed response. It can also contribute to staff safety initiatives within a wider care strategy.
For healthcare and aged care operators planning their next generation of services, CareCall™ PRO connects a reliable communications platform with future digital healthcare ambitions. It is a considered investment in care environments that need to adapt over time.
Why Healthcare Providers Choose CareCall™ PRO
Compare how each approach supports the people, spaces and workflows at the heart of care.
Traditional Nurse Call
Design: Often centred on clinical function
Future readiness: Depends on the existing system
Upgrade path: Varies by site and infrastructure
Resident experience: Makes me feel like I'm in a hospital versus somewhere I live
CareCall™ PRO
Design: Contemporary styling for modern care spaces
Future readiness: Compatible with room-level RTLS capability
Upgrade path: Works with CareCall™ 4 and existing accessories
Resident experience: Blends into the environment and I feel more at home
Frequently Asked Questions
Explore how CareCall™ PRO fits your care environment and existing investment.
What is the CareCall™ PRO Series?
CareCall™ PRO Series is a contemporary range of healthcare call points built on the proven CareCall™ platform. It brings a modern look to care environments while supporting the communication residents and staff rely on.
How disruptive is upgrading to CareCall™ PRO?
Can I keep my existing accessories?
What are the benefits compared with standard nurse call points?
Can CareCall™ PRO be installed in new facilities and existing facilities?
Is CareCall™ PRO suitable for both aged care and healthcare facilities?
Can existing CareCall™ sites upgrade to CareCall™ PRO Series?
Yes. CareCall™ PRO is compatible with CareCall™ 4 and existing accessories, allowing sites to use current infrastructure and cabling when planning an upgrade. Speak with our team about your site’s requirements.
Does CareCall™ PRO support room-level location services?
Yes. All CareCall™ PRO series call points are compatible with CareCall™ RTLS room-level location capability, helping providers plan for location-aware workflows as their needs evolve.
Where is CareCall™ PRO Series best suited?
CareCall™ PRO series is designed for high-demand settings such as hospitals, aged care facilities, industrial safety zones, and commercial environments that need dependable, wired call points.
What High-Availability options are available for CareCall™ PRO?
CareCall™ PRO series can connect with CareCall EDGE™ for advanced alarm routing, reporting. There is an option to setup an active/passive high-availability server pair with asynchronous replication and automatic failover (server redundancy) if required.
How is CareCall™ PRO Series secure?
Its devices operate on isolated BUS networks, while a CareCall EDGE™ connection adds encrypted communication, structured access controls, and audit logging.
How do I contact Miracle Electronics?
From New Zealand, call 0800 806 472 or email sales@miracle.co.nz.
From Australia, call 1800 806 472 or sales@miracle-electronics.com.
Technology That Supports Better Care
Discover how CareCall™ PRO can create better experiences for residents, staff and operators. Book a demonstration, speak with a specialist or request pricing for your site.
